Refund policy

While we pack our items to survive rough transit, accidents occasionally happen. If your order arrives damaged, please take clear photos of the damaged product and its outer packaging immediately. Email the photos to our support team within 24 hours of delivery, and we will fast-track a replacement or issue a refund.

Every product is custom-made and made to order, and all sales are final. This said, our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know, and we'll do our best to work with you to make it right.